If you’re tired of hearing a specific Skiza tune when someone calls your Safaricom line or you simply want to declutter your list of tunes, don’t worry! Removing Skiza tunes is straightforward, and you have multiple options to make the process as seamless as possible. In this guide, we’ll show you how to remove Skiza tunes from your Safaricom line in just a few steps.
What Are Skiza Tunes?
Skiza tunes are customizable caller tunes that Safaricom subscribers can set to entertain callers instead of the standard ringback tone. While they are fun and expressive, there comes a time when you might want to update or remove them altogether. Whether you’re switching to a new tune or simply clearing out your list, here’s how to do it.
Two Simple Methods to Remove Skiza Tunes
1. Using USSD
The easiest way to remove Skiza tunes is via Safaricom’s USSD menu. Follow these steps:
- Dial
*811#on your phone. - Select “Manage My Tune” from the menu options.
- Choose the specific Skiza tune you want to delete.
- Select “Delete”, and the tune will be removed instantly.
2. Using SMS
Prefer texting? You can also remove Skiza tunes via SMS:
- Send an SMS to 811 using the format: DELETE [Skiza tune code].
- For example: DELETE 387521g
- You will receive a confirmation message once the tune is successfully removed.
Key Points to Note
- You can delete up to 40 Skiza tunes at once using the USSD or SMS method.
- Deleting a tune before its validity period ends will not result in a refund.
- To view your currently active Skiza tunes, dial
*811#and select “Manage Active Tunes”.
Additional Information About Skiza Tunes
- The service is available to both pre-paid and post-paid Safaricom subscribers.
- You can purchase Skiza tunes through USSD, IVR, SMS, the Safaricom website, or internet services.
- The cost for Skiza tunes is Kshs. 1.50 per day for both local and international tunes.
- Data charges apply if you access Skiza tunes via phone browser or data cards.
Why Manage Your Skiza Tunes?
Managing your Skiza tunes ensures you have only the tunes you enjoy and saves you from paying for tunes you no longer want. By following these simple steps, you can easily remove Skiza tunes and keep your Safaricom line tailored to your preferences.